Orders are generally shipped in 1 day after your order is processed and they normally take an additional 3 - 5 business days to arrive.
Orders are processed Mon-Fri during normal business hours.
You may return damaged or defective merchandise within 7 days of receiving the order for a full refund. If the damage was caused by us - or we sent a defective product - in most cases you will NOT be charged any re-stocking fee, nor any shipping fees.
In cases where the customer accidentally picked the wrong item, the customer will be responsible for shipping charges, both for the shipping charge from us to the customer, and for the return shipping of the product back to us.